Frequently Asked Questions
1. Why are Miss Girly’s prices higher than other stores?
At Miss Girly, we prioritize authenticity and quality above everything else. All our products are 100% original, imported directly from international skincare brands — not sourced locally through resellers.
Since we import genuine products legally, our prices include custom duties and import taxes charged by Pakistani authorities. This ensures you receive only the freshest, high-quality, and authentic skincare that truly works — the same as you’d get from the official global brand stores.
2. Are all your products original and authentic?
Absolutely yes! Every product on missgirly.co is 100% authentic and imported directly from trusted international suppliers. We never deal in replicas, copies, or grey-market goods. Each item passes through a strict quality check before it reaches you.
3. How long will my order take to arrive?
Once your order is placed, it’s processed within 1–2 business days. Delivery usually takes 3–5 working days across Pakistan, depending on your city and courier service. You’ll receive tracking details as soon as your order ships.
4. What if I receive a damaged or incorrect product?
In the rare case that your order arrives damaged or incorrect, please reach out to us within 48 hours of receiving it via WhatsApp (+92 304 6432457) or email (support@missgirly.co).
We’ll review your request and ensure a replacement or refund as per our return policy.
5. Do you offer returns or exchanges?
Yes, we have an easy 7-day return and exchange policy. Products must be unused, unopened, and in their original packaging. Once we verify the return, you can choose between a refund or store credit.
6. How can I contact Miss Girly customer support?
You can reach us through:
📧 Email: missgirlyofficial@gmail.com
📞 WhatsApp: +92 304 6432457
📸 Instagram: @missgirly_official
Our team is available Monday – Saturday, 10 AM – 8 PM (PKT) to assist you with any inquiries.